Archive for December, 2008

Flash VoIP module for SugarCRM

Monday, December 1st, 2008

Our product Zingaya Media Server allows to create Flash VoIP applications compatible with SIP protocol. We’ve found out that many new CRM systems are web-based and it would be cool to have CRM+VoIP right in your web-browser window, it’s very convenient, imagine - you just click to customer’s number in your CRM and Flash VoIP module initiate this call (Skype out integration works in the same way) or you got incoming call in flash and CRM opens page with calling customer info .Our server can be setup to work with your corporate SIP PBX or Call center or just some SIP provider. Now we are working on module for SugarCRM (see the screenshot) Flash VoIP in SugarCRM one of the most popular web-based opensource CRM systems, later will check what can be done with Salesforce and others.

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